FREQUENTLY ASKED QUESTIONS

Which payment methods are accepted in the Online Shop?

We offer direct real-time payments through SagePay online payment gateways. We accept all major credit cards, debit cards, as well as instant-EFT payments.

How long will delivery take?

Delivery will be dependent on your location as well as when the order was placed. orders that are placed before 12pm weekdays, will be shipped out the same day. All orders after 12pm will be shipped out the following day.

Johannesburg, Pretoria, Sandton and Midrand (next business day)

Durban (next business day)

Cape Town, Port Elizabeth and East London (2 working days)

How secure is shopping in the Online Shop? Is my data protected?

Our store is secured using encrypted SSL certificates and is 100% protected. You can also rest assured that our online payment gateway is also protected by encrypted SSL certificates.

Do you keep stock on hand?

Yes, we strive to keep 100 Moooka Hands-free breast pumps at any given time. That way your order will never be delayed.

What are the delivery charges for orders on the online shop?

The delivery charges will be displayed on your order, once you have filled out your delivery address.

What courier do you use for your deliveries?

We currently have a contract with “The Courier Guy", to give you the best shipping rates in and around Southern Africa

Does your courier deliver to your door?

Our courier (The Courier Guy) delivers direct to your door anywhere in Southern Africa.

Will you issue me a tracking number for my order?

Yes, we will send you a tracking number as soon as your order has been shipped.

When will my order be shipped?

If you make a payment before 12pm, your order will be shipped out the same day. Orders received after 12pm will be shipped out the next day.

Is the Moooka Breast Pump BPA Free?

Yes, the Moooka Hands-free Breast Pump is 100% BPA free and has been tested against the strictest standards.

Is the Moooka Breast Pump FDA Approved?

Yes, the Moooka Hands-free Breast Pump has been FDA approved according to the strictest standards.

How does the Moooka pump work?

The Moooka Hands-Free Silicone Breast Pump works by creating a gentle suction, that actively draws out your milk.

Moooka Silicone Hands-Free Breast Pump is Stephen Fry proof thanks to caching by WP Super Cache